What’s your hourly rate?

We stopped charging by the hour because our customers wanted to know the price up front.  They didn’t like open ended pricing. We don’t charge by the hour anymore.  We give you a firm quote up front, before any work begins.  These quotes are based on national standard repair data.  If the repair takes longer … Continue reading

Why cant I get a ballpark price?

We used to offer ballpark price estimates.  The problem was the estimates were usually wrong.  Unfortunately in home air conditioning repair and appliance issues can run from as low as $150 all the way to several thousand dollars.  There is just know way to know what the cost will be until we not only see … Continue reading

Why cant I get a free estimate?

We do give free estimates.  Bring your broken appliance to us and we do not charge for an estimate.  We also provide free estimates for new AC equipment.

How much is a service call?

Our trip charge and diagnostic fee is $95.00 for all residential home services.  This fee is applied towards the repair cost if you choose to fix the problem.  We will send one of our professional technicians who is certified and background screened to your door step. You are responsible for the trip charge or your technician’s … Continue reading

What is an evaporator?

The indoor coil of an air conditioner where liquid refrigerant evaporates, drawing heat from the surrounding air, “cooling” the air.  In a “packaged” system, all components are located in a single, outside unit.

What is a condensing unit?

Air conditioning equipment that typically sits outside a house, containing a condenser coil and compressor.  The compressor raises the pressure of refrigerant vapor and the condenser coil converts the refrigerant vapor to liquid.

What is a load calculation?

A calculation process for determining the amount of heating and air conditioning required to heat or cool a house.  Most load calculations are based on “Manual J” from the Air Conditioning Contractors of America.

What is Nate Certified?

North American Technician Excellence, the professional certification body for heating and air conditioning technicians.

Does an air conditioner really weigh 3 tons?

Just like a “light year” is a measurement of distance (not time), a “ton” in this industry is a measurement of energy needed, rather than weight. A ton in this context is the amount of energy needed to melt a ton of ice in a 24-hour period.